Policies
Office Hours:
Office hours are by appointment only and Monday, Tuesday, Wednesday and Thursday from noon to eight pm. I am not in the office on Fridays, Saturdays or Sundays. Due to the COVID-19 I am currently only providing telehealth services.
Fees and Payment:
The fee for the initial sixty minute evaluation appointment is $200.00. The fee for a forty-five minute psychotherapy appointment is $150.00. There is no charge for phone calls, standard document preparation or consultation with other professionals. In the event that another provider requests a copy of your file, a medical records fee will be billed to that provider.
I accept only cash or checks and payment is due at the time services are rendered. Failure to keep current on your payments may result in suspension of appointments. In addition, accounts not paid within 90 days are subject to a 1.5% monthly finance charge.
I do not accept HSA/Flex Spending nor bank debit or credit cards and do not bill (and will not accept) payment from any insurance companies. At the end of each month I provide you with a detailed statement of fees and payments which you can submit to your insurance company for reimbursement.
Late Cancellations and Missed Appointments:
There is a charge of the full appointment fee ($150.00) for appointments not kept that are not cancelled with at least 24 hours prior notification by phone. Please be aware that insurance companies will never reimburse for a missed appointment or late cancellation.
Contact via Phone, Email and Postal Mail:
Please call my office phone number (248) 553-9053 for all business calls. I check my voice-mail throughout each business day and make every attempt to return each call by the end of the next business day, if not the same day.
My e-mail address is Dr.Caretto@BeTreatedWell.com. Though I check my e-mail each business day, the office phone is still the best way to contact me because I may not respond to your email as quickly as I would respond to your voice-mail message.
For all postal mail, please use the secure Post Office Box address. Mail delivered to the office address is left outside my office suite door and thereby jeopardizes your confidentiality.
