Policies
Policy
Office Hours:
Office hours are by appointment only and are available Monday, Tuesday, Wednesday, and Thursday from noon to eight pm. I do not have Friday or weekend appointments. I do all my own appointment scheduling.
Fees and Payment:
As of June 1, 2019 the fee for the initial sixty-minute evaluation appointment is $200.00. The fee for a forty-five-minute (individual or family) psychotherapy appointment is $150.00. There is no charge for phone calls, simple document preparation or consultation with other professionals. If another provider requests a copy of your file, a medical records fee will be billed to that provider.
The fee for preparation of a letter for another professional will be $200.00 per hour in addition to the appointment(s) required to gather information. Examples of such documentation would include a referral for specialized medical care or a summary of your psychological functioning for a legal proceeding.
I accept only cash, money orders, or checks and payment is due at the time services are rendered. Failure to keep current on your payments constitutes failure to comply with treatment and may result in suspension of appointments. In addition, accounts not paid within 90 days are subject to a 1.5% monthly finance charge.
I do not accept HSA/Flex Spending nor bank debit or credit cards and do not bill (and will not accept) payment from any insurance companies. I currently do not accept any form of electronic payment such as Venmo or Apple Pay. At the end of each month, I provide you with a detailed statement of fees and payments which you can submit to your insurance company for reimbursement.
Late Cancellations and Missed Appointments:
There is a charge of the full appointment fee ($150.00) for appointments not kept that are not cancelled with at least 24 hours prior notification by phone. Please be aware that insurance companies will never reimburse for a missed appointment or late cancellation.
Contact via Phone, Email and Postal Mail:
Please call my office phone number (248) 553-9053 for all business calls. Whether I am in the office or not, I check my voicemail throughout the day and make every attempt to return each call by the end of the next business day, if not the same day.
My e-mail address is Dr.Caretto@BeTreatedWell.com. Though I check my e-mail each business day, the office phone is still the best way to contact me because I may not respond to your email as quickly as I would respond to your voice-mail message. Though the email comes directly to my phone, I sometimes do not look at it until 10 pm or later. And please do not send messages through the Clocktree portal because I do not check that email unless I am on-line.
For all postal mail, please use the secure Post Office Box address: Post Office Box 2265 Dearborn, MI 48123. Mail delivered to the office address is left outside my office suite door and thereby jeopardizes your confidentiality. Furthermore, because I am doing telehealth, I am currently only at the office once monthly.
Please let me know if you have any questions or concerns.
Office Hours:
Office hours are by appointment only and are available Monday, Tuesday, Wednesday, and Thursday from noon to eight pm. I do not have Friday or weekend appointments. I do all my own appointment scheduling.
Fees and Payment:
As of June 1, 2019 the fee for the initial sixty-minute evaluation appointment is $200.00. The fee for a forty-five-minute (individual or family) psychotherapy appointment is $150.00. There is no charge for phone calls, simple document preparation or consultation with other professionals. If another provider requests a copy of your file, a medical records fee will be billed to that provider.
The fee for preparation of a letter for another professional will be $200.00 per hour in addition to the appointment(s) required to gather information. Examples of such documentation would include a referral for specialized medical care or a summary of your psychological functioning for a legal proceeding.
I accept only cash, money orders, or checks and payment is due at the time services are rendered. Failure to keep current on your payments constitutes failure to comply with treatment and may result in suspension of appointments. In addition, accounts not paid within 90 days are subject to a 1.5% monthly finance charge.
I do not accept HSA/Flex Spending nor bank debit or credit cards and do not bill (and will not accept) payment from any insurance companies. I currently do not accept any form of electronic payment such as Venmo or Apple Pay. At the end of each month, I provide you with a detailed statement of fees and payments which you can submit to your insurance company for reimbursement.
Late Cancellations and Missed Appointments:
There is a charge of the full appointment fee ($150.00) for appointments not kept that are not cancelled with at least 24 hours prior notification by phone. Please be aware that insurance companies will never reimburse for a missed appointment or late cancellation.
Contact via Phone, Email and Postal Mail:
Please call my office phone number (248) 553-9053 for all business calls. Whether I am in the office or not, I check my voicemail throughout the day and make every attempt to return each call by the end of the next business day, if not the same day.
My e-mail address is Dr.Caretto@BeTreatedWell.com. Though I check my e-mail each business day, the office phone is still the best way to contact me because I may not respond to your email as quickly as I would respond to your voice-mail message. Though the email comes directly to my phone, I sometimes do not look at it until 10 pm or later. And please do not send messages through the Clocktree portal because I do not check that email unless I am on-line.
For all postal mail, please use the secure Post Office Box address: Post Office Box 2265 Dearborn, MI 48123. Mail delivered to the office address is left outside my office suite door and thereby jeopardizes your confidentiality. Furthermore, because I am doing telehealth, I am currently only at the office once monthly.
Please let me know if you have any questions or concerns.
